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Office Manager

Posted: January 14, 2021 by MAEE Administration

Category: Camp Fire Minnesota

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Office Manager
Job Type
  • Part Time & Seasonal
Organization Camp Fire Minnesota
Job Description

Job Title: Office Manager

Purpose: Provide excellent customer assistance

Reports to: Outdoor Programs Coordinator

About Camp Fire Minnesota
With nature as our catalyst, we energize youth to discover their spark so their futures glow brighter.

Youth spend 90% of their time indoors. Camp Fire Minnesota addresses this challenge by delivering culturally relevant, nature-based programs to youth of all backgrounds at Tanadoona, Camp Bluewater, and throughout the community. We help youth “light their spark within” through summer camp, environmental education & STEM classes for schools, and community-based out-of-school time nature programs.

We are proud to offer inclusive and welcoming programs to youth in the community, including free and reduced rate programs and a scholarship program. As a result of their Camp Fire experience, 93% of youth report valuing nature and stewarding the environment.

Our 2021 summer camp at Tanadoona in Chanhassen is expected to serve more than 2,800 youth this year. This program offers youth and teens progressive, nature-based learning through day, premium day, and leadership development camps. (Due to COVID-19, we are not offering our Resident Camp programs this year but expect these to return in 2022). Tanadoona is an ACA accredited camp.

About This Position
The Office Manager is responsible for providing quality customer service, relaying messages with staff (via radio, phone, and email), running the camp store, managing office supplies, mail and copier needs, and delivering excellent customer service.

Qualifications:
• Outstanding interpersonal skills.
o Strong customer service background.
• Possess excellent communication and organizational skills
o Able to present information concisely and effectively.
o Comfort and confidence during phone communication.
o Experience with sales, inventory, or money collection preferred.
• Strong computer skills
o Proficient in Microsoft Outlook, Word, and Excel
o Database management or equivalent computer experience.
• Be able to multi-task and prioritize work.
• Must be flexible and handle pressure and time sensitive issues.
• Be able to work well with a team of others and work independently.
Responsibilities:
• Provide outstanding customer service to all camp guests and employees.
• Answer all incoming phone calls at the camp office and track in the Excel phone log.
• Ability to communicate program information to guest.
• Provide excellent email and phone etiquette.
• Keep the front desk area neat, orderly, and well stocked with necessary forms for staff use.
• Distribute incoming mail and small packages.
• Become familiar with copy machine to assist other staff when needed.
• Responsible for running camp store time and keeping track of all camp store transactions.
• Carry out all check-in and check-out procedures including taking payments.
• Assist with accounting and HR responsibilities as required.
• Ability to learn our online registration system and assist customers.
• Responsible for assisting with running reports and data entry.
• Become proficient with front desk emergency procedures.
• Communicate with Camp Fire MN staff as needed

• Other duties as assigned and deemed necessary.Desired Availability:

• Available to attend General Staff Training starting May 24

• Available to work flexible hours, ranging as early as 7:30 am and as late as 7:00 pm some days

• Last day of work is September 4, 2021

Pay Range:

• $10-12.50 per hour

Application Process:
Submit an application online at www.tanadoona.org/work-at-camp
• Please direct questions to tomc@campfiremn.org (include the position title in the subject line)
• Fax:  952-378-1661

• Mail:  Tanadoona, 3300 Tanadoona Dr, Excelsior, MN 55331Camp Fire Minnesota is strongly committed to addressing environmental justice. We encourage candidates with diverse experiences and backgrounds, Black, Indigenous and people of color, LGBTQIA+ individuals, and unemployed persons to apply.

Location Tanadoona, 3300 Tanadoona Dr, Excelsior, MN 55331
Expires 2021-02-22
Link https://campfiremn.org/camps/tanadoona/work-at-camp/
MAEE Partner Camp Fire Minnesota
Office Manager
  • Part Time & Seasonal
Camp Fire Minnesota
Location: Tanadoona, 3300 Tanadoona Dr, Excelsior, MN 55331
Expires: 2021-02-22
Link: https://campfiremn.org/camps/tanadoona/work-at-camp/
MAEE Partner: Camp Fire Minnesota
Job Description:

Job Title: Office Manager

Purpose: Provide excellent customer assistance

Reports to: Outdoor Programs Coordinator

About Camp Fire Minnesota
With nature as our catalyst, we energize youth to discover their spark so their futures glow brighter.

Youth spend 90% of their time indoors. Camp Fire Minnesota addresses this challenge by delivering culturally relevant, nature-based programs to youth of all backgrounds at Tanadoona, Camp Bluewater, and throughout the community. We help youth “light their spark within” through summer camp, environmental education & STEM classes for schools, and community-based out-of-school time nature programs.

We are proud to offer inclusive and welcoming programs to youth in the community, including free and reduced rate programs and a scholarship program. As a result of their Camp Fire experience, 93% of youth report valuing nature and stewarding the environment.

Our 2021 summer camp at Tanadoona in Chanhassen is expected to serve more than 2,800 youth this year. This program offers youth and teens progressive, nature-based learning through day, premium day, and leadership development camps. (Due to COVID-19, we are not offering our Resident Camp programs this year but expect these to return in 2022). Tanadoona is an ACA accredited camp.

About This Position
The Office Manager is responsible for providing quality customer service, relaying messages with staff (via radio, phone, and email), running the camp store, managing office supplies, mail and copier needs, and delivering excellent customer service.

Qualifications:
• Outstanding interpersonal skills.
o Strong customer service background.
• Possess excellent communication and organizational skills
o Able to present information concisely and effectively.
o Comfort and confidence during phone communication.
o Experience with sales, inventory, or money collection preferred.
• Strong computer skills
o Proficient in Microsoft Outlook, Word, and Excel
o Database management or equivalent computer experience.
• Be able to multi-task and prioritize work.
• Must be flexible and handle pressure and time sensitive issues.
• Be able to work well with a team of others and work independently.
Responsibilities:
• Provide outstanding customer service to all camp guests and employees.
• Answer all incoming phone calls at the camp office and track in the Excel phone log.
• Ability to communicate program information to guest.
• Provide excellent email and phone etiquette.
• Keep the front desk area neat, orderly, and well stocked with necessary forms for staff use.
• Distribute incoming mail and small packages.
• Become familiar with copy machine to assist other staff when needed.
• Responsible for running camp store time and keeping track of all camp store transactions.
• Carry out all check-in and check-out procedures including taking payments.
• Assist with accounting and HR responsibilities as required.
• Ability to learn our online registration system and assist customers.
• Responsible for assisting with running reports and data entry.
• Become proficient with front desk emergency procedures.
• Communicate with Camp Fire MN staff as needed

• Other duties as assigned and deemed necessary.Desired Availability:

• Available to attend General Staff Training starting May 24

• Available to work flexible hours, ranging as early as 7:30 am and as late as 7:00 pm some days

• Last day of work is September 4, 2021

Pay Range:

• $10-12.50 per hour

Application Process:
Submit an application online at www.tanadoona.org/work-at-camp
• Please direct questions to tomc@campfiremn.org (include the position title in the subject line)
• Fax:  952-378-1661

• Mail:  Tanadoona, 3300 Tanadoona Dr, Excelsior, MN 55331Camp Fire Minnesota is strongly committed to addressing environmental justice. We encourage candidates with diverse experiences and backgrounds, Black, Indigenous and people of color, LGBTQIA+ individuals, and unemployed persons to apply.

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